Returns & Exchanges
At Helen Kaminski, we take pride in the craftsmanship of our headwear and accessories. If you are not completely satisfied with your purchase, we offer a 30-day window for returns on all full-priced items in their original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective internal structures remain intact to prevent damage during transit.
Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your return parcel.
Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking receipt; your refund will be processed once our quality team inspects the items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing